Words that carry on website privacy

By using our website you are agreeing to this Policy.  We may update this policy at any time, and changes will be posted on our website so please check it regularly for the current version.


We are committed to protecting your personal information

Words that carry on is committed to protecting your personal information/data (i.e., where an individual can be identified from that data) and makes every effort to ensure that your information is processed in a fair, open and transparent manner.

We are a “data controller” for the purposes of the Data Protection Act 1998 and (from 25 May 2018) the EU General Data Protection Regulation 2016/679 (“Data Protection Law”).  This means that we are responsible for, and control the processing of, any personal information that you provide while visiting our website.


Types of personal information we collect

Words that carry on collects the following personal information regarding visitors to our website: IP address, pages accessed, date, time and further information volunteered by you.  We will analyse website data to improve the value of the materials available online. We may also collect personal information (for example your name, your address, email, your date birth, or your telephone number) from you when you:

  • Sign up to our Newsletter.
  • Fill in an online survey through our website (e.g. using survey monkey)
  • Make an online donation through the website (e.g. using virgin money giving)
  • Fill in a gift aid declaration form.

How we use your personal information

There are different reasons why we might need personal information from you collected directly or via the use of cookies embedded in the website. We’d like to keep you up to date about the work we’re doing and ways you can get involved in mental health research. We will only do this if you tell us that you are happy for us to contact you for a specific reason.


We do not sell your details to third parties

We will never sell your details to any third party. When dealing with your personal information we will at all times comply with the General Data Protection Regulation (GDPR) and Data Protection Act 1998, and any other applicable legislation.

In addition, if we ever need to send data to a third party we will make sure the company we use has signed a data processing agreement with us, so that they are bound to take care of your data in the same way we do.

If you have made a Gift Aid declaration, we will disclose the information you have provided as part of the declaration to HMRC for the purpose of reclaiming gift aid on your donation(s). We may also share or disclose your personal information if we are required to do so by any law or court order.


We keep your information secure

We will take precautions to prevent the loss, misuse or unauthorised alteration of details you provide us. Our website does not store your personal information when you enter it by signing up to the newsletter or bulletin – this information links directly to our secure database only.

We may send communications to you by email. E-mail is not a fully secure means of communication, and whilst we do our best to keep our systems and communications protected we cannot guarantee this.

We make no representations about any other websites, and when you access other websites through a link on our website (including social media sites). Please note that these sites are independent from Words that carry on and we are unable to know how that website uses or collects your personal information. We encourage you to read the relevant privacy policies on those websites to find out more about how your personal information is collected and used.


Use of cookies

A cookie is a small data file that websites can write to your hard drive when you visit them.  A cookie can contain information, such as a unique user identifier, that the site uses to track your visit.  This website uses cookies to uniquely identify all users visiting the site.

Many people worry that cookies threaten individuals’ privacy and might affect their own computers’ functioning. While they can be used in all kinds of ways by server-based applications, they pose no risk to you as a user.  Cookies used by Words that carry on cannot be used to obtain information about your system or to add you to any mailing lists. They are used to make browsing more efficient.  If you have disabled cookies on your computer, access to areas of our website may be restricted.

We use cookies to distinguish you from other users of our website. This helps us to see how many people we are accessing our information and resources, helping us to plan further work. It also allows us to provide you with a good experience when you come to our website and also allows us to improve the user experience.


Opting out of cookies

We hope that you will allow us to operate the website using cookies.  If you have disabled all cookies, our website may not function for you as we would like it to and some areas of the site may be restricted. But it is your choice and you can opt in or out at any time.


How you can update or remove your details

If you decide you would like us to delete your information or you would like to update your details you can request this by contacting us by telephone on              020 7922 7877, or emailing us on contact@wordsthatcarryon.org


Your access rights

You have the right to request copies of certain of your personal information and details of how we use that information. If you think any of the information we hold about you is inaccurate, you can also request for it to be corrected. You also have a right, in certain circumstances, to require us to stop processing your personal information.

In relation to all of these rights, please email or write to us at the address below. Please note that we will request proof of identity. We will respond to any valid requests within 40 calendar days.

Attention: Data Controller

The McPin Foundation

32-36 Loman Street





In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your personal information if so we will explain the reasons for this.